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    Wrong or damaged orders

    We try hard to make sure all orders are perfect and we’re sorry if you received the wrong item or if part of your order was damaged! We'll be happy to help make things right with you! 
     

    If you want to return any items for a refund, see 'Returning a LEGO.com order' and follow the instructions. It’s easy! 
     

    If you want to exchange any items for replacement, please get in touch with us so we can help!

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    When you visit our LEGO.com site and services, the personal data collected may relate to you, your interests and/or your device. We use this data to provide a more personalized experience when engaging with us. When this data is shared with third parties, it may be considered "sales" and/or "sharing" and/or targeted advertising under U.S. privacy laws. You can opt out of such "sale", "sharing" and targeted advertising by moving the toggle to "off” when using LEGO.com, or by selecting "Yes, opt me out" during LEGO Account sign-up.