Customer Service
Building Instructions
Bricks & Pieces
Help Topics
Device Guide
Building Instructions
Bricks & Pieces
Help Topics
Device Guide
We’re exceptionally busy right now and it’s taking us 5-9 days to answer emails. We’re sorry for the delay and we’ll be able to help you sooner if you call us.
Our updates on COVID-19
The health and safety of children and communities around the world is our top priority, and we’re committed to keeping our customers and employees safe.
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Email us
Send us an email and we’ll get back to you as soon as possible.
Chat with us
We’re sorry but our LEGO experts are unavailable right now.
Talk to our friendly LEGO experts online.
Phone us
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How's our service?
Although we’re receiving a very high number of requests from our customers right now, we’re working hard to respond quickly.
Busy!
We’re very busy and may take a little longer to answer calls and emails
Our Services
Find building instructions online
Building Instructions
Let us know if a brick has broken
Broken Bricks
Tell us if something is missing from your new set
Missing Bricks
Buy Bricks
Pick A Brick
Visit Pick A Brick to buy our most popular pieces
Bricks & Pieces
Visit Bricks & Pieces to find more unusual bricks and DUPLO parts
VIP FAQs
Not sure where to start? Follow our guidance to get going.
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Useful Links
Order Status
Check the status of your LEGO® Shop order
Device Guide
Find out what apps are available for your phone, tablet or console using these helpful guides.
Instructions Plus
Discover a new building experience!
Find answers to frequently asked questions
Help Topics
How we keep your data safe
Since the LEGO Group began in 1932, our motto has been “Only the best is good enough”. We take inspiration from those words in everything we do and especially in how we protect your information.
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