If you’re not completely satisfied with your order, you can return it to us FREE of charge within 90 days from the day you receive your package.

For US returns: Most returns can be started through LEGO.com. Whether you placed your order while logged into your account, or as a guest, just visit this page, click ‘Return Items’ and follow the instructions.

For Canada returns: If you'd like to return a LEGO.com order, email us or give us a call.

Whether you make your return through LEGO.com or by contacting us, we’ll provide you with a prepaid label that you can use to return items to a UPS drop off point. 

We’ll start processing your refund within 1-2 days after we get the items back. It can take up to 14 days for the refund to reach your bank.