Response from LEGO SHOP
March 10, 2020
Emily, Customer Service
We're sorry to hear you and your son were disappointed in the set. We appreciate your honest feedback, though, and we'll make sure our design team hears your comments.5+
Ages
317
Pieces
60244
Item
LEGO®60244
Police Helicopter Transport
CityRetired Product
A fun and imaginative gift with LEGO® purchases over $160, valid 5/16/22-5/30/22 while supplies last.*
Learn moreWARNING! CHOKING HAZARD.
Small parts. Not for children under 3 years.
Small parts. Not for children under 3 years.
5+
Ages
317
Pieces
60244
Item
Action-packed police adventures
Multi-vehicle police playset, including a flying ripcord helicopter and characters from the LEGO City Adventures TV series.Creative play where the sky's the limit
A daring jailbreak raid on Rooky Partnur's helicopter transporter sets the scene for high-speed police pursuit role-play fun!LEGO City Police Helicopter Transport
Flying ripcord helicopter
Kids can launch the ripcord police helicopter into the air.
Realistic detailing
Packed with fun features and functions for imaginative play.
Mighty helicopter transporter
Truck and trailer measures over 15" (39cm) long.
Easy-to-use digital building instructions
Using Digital Instructions Plus via the LEGO Life app, kids aged 5+ can zoom, rotate and visualize the model as they build.LEGO City Adventures TV series characters
Includes LEGO City TV characters Rooky Partnur and Frankie Lupelli, plus police officer and crook minifigures.Overall Rating
2.3
(34 Reviews)
Rating
Overall Experience
Play Experience
2.3
Value for Money1.8
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Reviews
February 13th, 2020
Average rating1out of 5 stars1.0Disappointing.
Purchased for: Son
As with the Fire helicopter, the police helicopter does not fly. A child can't pull the cord hard enough to get it in the air and when it is in the air it doesn't fly, just spins out of control and falls, Very very poor build. My son loves lego police and loves the trucks... but the helicopters in the 2020 set are TERRIBLE how they got through quality control is beyond me. My son just plays with the truck and mini figs. So if you want a new truck go for it, if you want an interactive flying helicopter... don't bother.Play Experience1.0Value for Money1.0Was this helpful?
15Police Helicopter TransportJune 13th, 2020
Average rating1out of 5 stars1.0Disappointed
Purchased for: Son
Like everyone said, this chopper does not work, but what disappointed me was Lego's responses to the various comments above. They are not accepting the problem reported but instead blaming the customers for lacking practice. No matter what practice you do, this chopper will never ever fly since it does not have back rotor. It is too heavy to lift itself in the first place but even if you pull too hard and remove the lego character to make it lighter, it will spin uncontrolled way. There is a reason real choppers have a rear rotor. The movie Lego displays is bogus. They have cuts so that they do not show how the chopper does not work. I wish I had read the above comments before buying. I also wish Lego, such a big company, listens to the comments from the customers and owns the design problem rather than deny and ask for practice.Response from LEGO SHOP
July 2, 2020Emily, Customer ServiceWe're sorry to hear that you're disappointed in this set. Fans will find they do have better results with some practice, but we understand if that's not what you were expecting. We appreciate your feedback and will make sure our design team hears what you think.Play Experience1.0Value for Money1.0Was this helpful?
15Police Helicopter TransportJanuary 6th, 2021
Average rating2out of 5 stars2.0Dream Dasher
Purchased for: Son
My 5-year-old son eagerly anticipated this set. He waited days for the post office to deliver it. He told everyone about it. It finally came, and while he had fun and was able to build it independently, no one in our house could get it to fly the way the video and ads demonstrated. He was really bummed. I hurt my hand trying to pull the cord fast enough. I’m sure based on the above reviews, Lego will reply and say I should watch the video for tips and tricks. I did. Still failure to launch. Buyer beware and let your kids know to lower their expectations.Play Experience1.0Value for Money1.0Was this helpful?
25Police Helicopter TransportApril 13th, 2020
Average rating2out of 5 stars2.0The bird that crashed
Purchased for: Son
I am sincerely disappointed in this lego set. I haven't ever seen a child so disappointed in lego ever. Heliflopter is how I would rename this set.Response from LEGO SHOP
April 16, 2020Emily, Customer ServiceWe're sorry to hear this. Thank you for your feedback, though. We always appreciate learning where we can do better.Play Experience1.0Value for Money1.0Was this helpful?
25Police Helicopter Transport
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