Response from LEGO SHOP
February 12, 2019
Emily, Customer Service
Thanks for your review. We're sorry to hear that your son is disappointed that he can't control his Batmobile.
Both the app and the Powered Up hub require a device that has certain hardware specifications (like Bluetooth 4.1 or higher). Devices that aren't able to run a more recent operating system are not likely to have the hardware needed.
Our developers are always looking to test new devices, though, so keep an eye out at LEGO.com/DeviceCheck for all the specs and a full list of tested devices.
