Response from LEGO SHOP
September 9, 2019
Emily, Customer ServiceThanks for your review. I'm sorry to hear that you've experienced some frustration with the set. We always test and retest our toys to make sure that they’ll hold up to play when they’re built exactly as shown in the instructions. If something ever seems like it's not very sturdy, the best thing to do is double-check your build. Sometimes there may be a piece just a little off from where it should be, which can cause instability. You’ll also want to make sure that all the pieces are pressed tightly together. If you'd like a hand troubleshooting the build, or if you find that any pieces aren't holding together as they should, feel free to give us a shout at LEGO.com/Service.