Customer Service
Building Instructions
Bricks & Pieces
Help Topics
Device Guide
Building Instructions
Bricks & Pieces
Help Topics
Device Guide
We’re exceptionally busy right now and it’s taking us 5-9 days to answer emails. We’re sorry for the delay and we’ll be able to help you sooner if you call us.
Our updates on COVID-19
The health and safety of children and communities around the world is our top priority, and we’re committed to keeping our customers and employees safe.
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Email us
Send us an email and we’ll get back to you as soon as possible.
Phone us
Mail us
How's our service?
Although we’re receiving a very high number of requests from our customers right now, we’re working hard to respond quickly.
Busy!
Phone and chat is extremely busy right now and it’s taking us ten days to respond to emails.
Our Services
Find building instructions online
Building Instructions
Let us know if a brick has broken
Broken Bricks
Tell us if something is missing from your new set
Missing Bricks
Useful Links
Order Status
Check the status of your LEGO® Shop order
Device Guide
Find out what apps are available for your phone, tablet or console using these helpful guides.
Instructions PLUS
Discover a new building experience!
Find answers to frequently asked questions
Help Topics
How we keep your data safe
Since the LEGO Group began in 1932, our motto has been “Only the best is good enough”. We take inspiration from those words in everything we do and especially in how we protect your information.
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