Hub

Overall Rating

2.4

(40 Reviews)

45% would recommend this product.

Rating

5 stars

5 Reviews4 stars

7 Reviews3 stars

4 Reviews2 stars

8 Reviews1 stars

16 Reviews

Overall Experience

Play Experience

3.0

Value for Money

2.1

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Reviews

• November 26th, 2020
  Average rating2out of 5 stars

  

  

  

  

  

  2.0
  Poor Design
  Linzello |
  Purchased for: Self

  Main problem is it requires you to unscrew two tiny screws and then wrestle with 6 tiny batteries. You might want to buy a new charger if yours charges 4 at a time. I fixed mine by replacing the batteries with a 9v li-ion battery with a micro-usb charging socket on the side. Then cut a small hole in the side of the battery box casing so you can directly charge it without unscrewing anything (see pictures).

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  Play Experience

  

  

  

  

  

  2.0

  Value for Money

  

  

  

  

  

  2.0

  Building Experience: Advanced LEGO builder
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  10

  1
  25Hub
• October 18th, 2020
  Average rating1out of 5 stars

  

  

  

  

  

  1.0
  Disappointing
  TimNicebutGoode |
  Purchased for: Son

  Some design improvements necessary. Lego - with soooo much experience and user knowledge at your disposal why not create something sooo much better? The Power Hub could be usb rechargeable like every other electrical product in the world, instead of needing 10 lithium batteries for this and the remote. Also, it's really annoying having to find the mini screwdriver every time to take this apart - why not just have a click-in lid to the battery compartment? I don't want to buy a cheap knock-off that does the job better. I love your products and don't want to go that way. Please don't become just another brainless money-making company - remember your customers!

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  Play Experience

  

  

  

  

  

  2.0

  Value for Money

  

  

  

  

  

  1.0

  Building Experience: Intermediate LEGO builder
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  8

  0
  15Hub
• September 13th, 2019
  Average rating1out of 5 stars

  

  

  

  

  

  1.0
  My Hub won’t work
  PhilB |
  I bought this hub with a motor and Bluetooth controller to replace by faulty battery box. I also downloaded the Power Up app to use on iPhone. Fitted new batteries. Connected to my phone and also the controller. However the lights keep blinking and every time I connect the motor the connection drops off. Tried a few times batteries out ..refitted ..turn on ..wait while Bluetooth loads 100%. As soon as you put a load on it drops out again. Contacted via Lego chat. Did everything the guy said. Still no luck. Can this box be faulty or is it me ? Terrible start to my PowerUp experience. Maybe someone reading this can help.

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  Response from LEGO SHOP

  16 September 2019

  Marine, Customer Service

  Hi there, Thank you for your review. This is not normal, the connection shouldn't drop off after your pair a motor to it. Could you please get back in touch with us again at LEGO.build/Service? We'd like to make it right.

  Build Time: 10 mins
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  3

  0
  15Hub
• April 4th, 2021
  Average rating2out of 5 stars

  

  

  

  

  

  2.0
  Could use a lot of improvement.
  PNinOC |
  Purchased for: Self

  As an engineer I was disappointed with this product. Yes, it does what it's supposed to, BUT... First off, 2 screws to remove battery holder? Not everyone has Phillips screwdrivers especially the size needed to unscrew these. Why not use clips that can be pressed with the fingers to release the battery holder? Lego, you have used clips before, why not for this product? Second, using 6 AAA batteries? Why not rechargeable lithium batteries with a micro USB or USB-c port to recharge it if you are going to have a screw fastened battery holder? With Lego's experience at this I expected better.

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  Response from LEGO SHOP

  7 April 2021

  Jane, LEGO® Customer Service

  We're sorry to hear you were disappointed and appreciate your feedback!

  Play Experience

  

  

  

  

  

  2.0

  Level of Difficulty

  

  

  

  

  

  3.0

  Value for Money

  

  

  

  

  

  2.0

  Building Experience: Advanced LEGO builder
  Was this helpful?
  2

  0
  25Hub