LEGO.com dispatch and delivery

Questions about our delivery services

• Do you offer free standard delivery?

  Here’s how delivery costs work:

  • Orders up to 55 € have a delivery cost of 5.95 €.
  • Orders of 55 € or more are delivered free. Qualifying purchases must be in merchandise only. Gift Cards don't apply to the merchandise total.

  • Pick a Brick and Create a Minifigure orders may include extra fees. Refer to the Pick a Brick and Create a Minifigure orders section below.

  • Gift Cards are always delivered free.

• How long will it take to deliver my order?

  This info relates to orders from LEGO.com but excludes orders placed via the Pick a Brick service. See more info on Pick a Brick orders below.
  Our standard delivery time frame is 2–5 working days (Mon–Fri).

• Can I get Next-day delivery?

  Yes, you can! Next-day delivery is also available for pre-ordered and back-ordered items, which will be dispatched on the date they become available.

  Next-day delivery costs  € 15 .
  Place your Next-day delivery order before 13:00 pm for guaranteed delivery on the next working day (Mon–Fri).

  The following postcodes are not included and will receive their delivery within 1–2 working days:

  Dept 11 - Aude
  

  11100, 11101, 11120, 11140, 11150, 11160, 11170, 11190, 11200, 11201, 11208, 11220, 11230, 11240, 11250, 11260, 11270, 11290, 11300, 11301, 11310, 11320, 11330, 11340, 11350, 11360, 11380, 11390, 11400, 11410, 11420, 11480, 11500, 11510, 11540, 11560, 11570, 11580, 11590, 11600, 11610, 11700, 11780, 11800

  Dept 12 - Aveyron
  

  12000, 12001, 12020, 12056, 12100, 12101, 12110, 12120, 12130, 12140, 12150, 12160, 12170, 12190, 12200, 12201, 12209, 12210, 12220, 12230, 12240, 12250, 12260, 12270, 12290, 12300, 12310, 12320, 12330, 12340, 12350, 12360, 12370, 12380, 12390, 12400, 12401, 12410, 12420, 12430, 12440, 12450, 12460, 12470, 12480, 12490, 12500, 12510, 12520, 12540, 12550, 12560, 12580, 12600, 12620, 12630, 12640, 12700, 12720, 12740, 12780, 12800, 12850

  Dept 13 - Bouches-du-Rhone
  

  13123, 13129, 13460, 13731

  Dept 15 - Cantal
  

  15000, 15001, 15100, 15101, 15110, 15120, 15130, 15140, 15150, 15160, 15170, 15190, 15200, 15210, 15220, 15229, 15230, 15240, 15250, 15260, 15270, 15290, 15300, 15310, 15320, 15340, 15350, 15380, 15400, 15430, 15500, 15590, 15600, 15700, 15800

  Dept 17 - Charente-Maritime
  

  17111, 17123, 17310, 17410, 17480, 17580, 17590, 17630, 17670, 17740, 17880, 17940

  Dept 18 - Cher
  

  18030, 18035, 18100, 18101, 18110, 18120, 18130, 18140, 18150, 18160, 18170, 18190, 18200, 18201, 18210, 18220, 18240, 18250, 18260, 18270, 18290, 18300, 18310, 18320, 18330, 18340, 18350, 18360, 18370, 18380, 18390, 18400, 18410, 18500, 18510, 18520, 18570, 18600, 18700, 18800, 18910, 18998

  Dept 19 - Correze
  

  19000, 19001, 19100, 19101, 19110, 19111, 19112, 19113, 19115, 19116, 19120, 19130, 19140, 19150, 19160, 19170, 19190, 19200, 19201, 19210, 19220, 19230, 19231, 19240, 19250, 19260, 19270, 19290, 19300, 19310, 19311, 19320, 19321, 19330, 19340, 19350, 19360, 19361, 19370, 19380, 19390, 19400, 19410, 19430, 19450, 19460, 19470, 19490, 19500, 19510, 19520, 19550, 19560, 19600, 19700, 19800

  Dept 20 - Corse
  

  20000, 20090, 20100, 20110, 20111, 20112, 20113, 20114, 20115, 20116, 20117, 20118, 20119, 20121, 20122, 20123, 20124, 20125, 20126, 20127, 20128, 20129, 20130, 20131, 20132, 20133, 20134, 20135, 20136, 20137, 20138, 20139, 20140, 20141, 20142, 20143, 20144, 20145, 20146, 20147, 20148, 20150, 20151, 20152, 20153, 20157, 20160, 20162, 20163, 20164, 20165, 20166, 20167, 20168, 20169, 20170, 20171, 20172, 20173, 20174, 20175, 20176, 20177, 20178, 20179, 20180, 20181, 20182, 20183, 20184, 20185, 20186, 20187, 20188, 20190, 20191, 20192, 20193, 20194, 20195, 20196, 20197, 20198, 20199, 20200, 20212, 20213, 20214, 20215, 20217, 20218, 20219, 20220, 20221, 20222, 20223, 20224, 20225, 20226, 20227, 20228, 20229, 20230, 20231, 20232, 20233, 20234, 20235, 20236, 20237, 20238, 20239, 20240, 20242, 20243, 20244, 20245, 20246, 20247, 20248, 20250, 20251, 20252, 20253, 20256, 20259, 20260, 20270, 20272, 20275, 20276, 20279, 20287, 20288, 20289, 20290, 20291, 20292, 20293, 20294, 20295, 20296, 20297, 20298, 20299, 20301, 20302, 20303, 20304, 20305, 20306, 20307, 20308, 20309, 20311, 20401, 20402, 20405, 20406, 20408, 20411, 20414, 20417, 20418, 20419, 20501, 20502, 20503, 20504, 20505, 20537, 20538, 20539, 20600, 20601, 20602, 20603, 20604, 20605, 20606, 20607, 20608, 20609, 20611, 20612, 20613, 20614, 20615, 20616, 20617, 20618, 20619, 20620, 20700, 20701, 20702, 20703, 20704, 20705, 20706, 20707, 20708, 20709, 20710, 20711, 20712, 20713, 20714, 20715, 20716, 20717, 20718, 20719, 20720, 20721, 20722, 20723, 20724, 20725, 20726, 20727, 20728, 20729, 20730, 20731, 20732, 20733, 20734, 20735, 20736, 20737, 20738, 20739, 20740, 20741, 20742, 20743, 20744, 20745, 20746, 20747, 20748, 20749, 20750, 20751, 20752, 20753, 20754, 20755, 20756, 20757, 20758, 20759, 20760, 20761, 20762, 20763, 20764, 20765, 20766, 20767, 20768, 20769, 20770, 20771, 20772, 20773, 20774, 20775, 20776, 20777, 20778, 20779, 20780, 20781, 20782, 20783, 20784, 20785, 20786, 20787, 20788, 20789, 20790, 20791, 20792, 20793, 20794, 20795, 20796, 20797, 20798, 20799, 20800, 20801, 20802, 20803, 20804, 20805, 20806, 20807, 20808, 20809, 20810, 20811, 20812, 20813, 20814, 20815, 20816, 20817, 20818, 20819, 20820, 20821, 20822, 20823, 20824, 20825, 20826, 20827, 20828, 20829, 20830, 20831, 20832, 20833, 20834, 20835, 20836, 20837, 20838, 20839, 20840, 20841, 20842, 20843, 20844, 20845, 20846, 20847, 20848, 20849, 20850, 20851, 20852, 20853, 20854, 20855, 20856, 20857, 20858, 20859, 20860, 20861, 20862, 20863, 20864, 20865, 20866, 20867, 20868, 20869, 20870, 20871, 20872, 20873, 20874, 20875, 20876, 20877, 20878, 20879, 20880, 20881, 20882, 20883, 20884, 20885, 20886, 20887, 20888, 20889, 20890, 20891, 20892, 20893, 20894, 20895, 20896, 20897, 20898, 20899, 20900

  Dept 23 - Creuse
  

  23000, 23001, 23020, 23100, 23110, 23120, 23130, 23140, 23150, 23160, 23170, 23190, 23200, 23210, 23220, 23230, 23240, 23250, 23260, 23270, 23290, 23300, 23320, 23340, 23350, 23360, 23380, 23400, 23420, 23430, 23450, 23460, 23480, 23500, 23600, 23700, 23800

  Dept 26 - Drome
  

  26110, 26150, 26170, 26310, 26340, 26410, 26470, 26510, 26560, 26570

  Dept 31 - Haute-Garonne
  

  31260, 31350

  Dept 32 - Gers
  

  32100, 32110, 32120, 32129, 32130, 32140, 32150, 32160, 32170, 32200, 32201, 32220, 32230, 32240, 32250, 32260, 32270, 32290, 32300, 32310, 32320, 32330, 32340, 32350, 32360, 32370, 32380, 32390, 32400, 32410, 32420, 32430, 32450, 32460, 32480, 32490, 32500, 32501, 32550, 32700, 32720, 32730, 32810

  Dept 34 - Herault
  

  34120, 34150, 34190, 34210, 34220, 34230, 34240, 34260, 34320, 34330, 34360, 34380, 34390, 34500, 34520, 34530, 34570, 34600, 34610, 34650, 34700, 34701, 34800

  Dept 36 - Indre
  

  36000, 36001, 36100, 36101, 36110, 36120, 36130, 36131, 36140, 36150, 36160, 36170, 36180, 36190, 36200, 36210, 36220, 36230, 36240, 36250, 36255, 36260, 36270, 36290, 36300, 36301, 36310, 36320, 36330, 36340, 36350, 36360, 36370, 36400, 36500, 36501, 36502, 36505, 36600, 36700, 36800, 36910

  Dept 37 - Indre-et-Loire
  

  37001, 37035, 37036, 37040, 37041, 37047, 37060, 37061, 37071, 37110, 37120, 37130, 37140, 37150, 37151, 37160, 37170, 37171, 37190, 37201, 37220, 37230, 37240, 37250, 37270, 37290, 37300, 37301, 37310, 37320, 37321, 37329, 37330, 37340, 37350, 37360, 37370, 37380, 37400, 37401, 37409, 37420, 37460, 37500, 37501, 37509, 37510, 37520, 37521, 37530, 37541, 37550, 37551, 37600, 37601, 37701, 37800

  Dept 38 - Isere
  

  38114, 38142, 38750, 38860

  Dept 40 - Landes
  

  40090, 40110, 40115, 40120, 40140, 40141, 40160, 40161, 40170, 40180, 40190, 40200, 40201, 40210, 40230, 40240, 40260, 40270, 40290, 40310, 40320, 40330, 40350, 40370, 40371, 40380, 40390, 40400, 40410, 40420, 40430, 40460, 40480, 40550, 40560, 40600, 40601, 40630, 40660, 40700, 40701, 40800, 40801, 40990

  Dept 43 - Haute-Loire
  

  43100, 43101, 43130, 43140, 43150, 43160, 43170, 43190, 43210, 43230, 43250, 43270, 43320, 43330, 43340, 43350, 43360, 43370, 43380, 43390, 43400, 43410, 43420, 43440, 43450, 43490, 43500, 43510, 43520, 43530, 43550, 43580, 43590, 43750, 43770, 43810

  Dept 46 - Lot
  

  46000, 46001, 46090, 46091, 46100, 46101, 46110, 46120, 46130, 46131, 46140, 46150, 46160, 46170, 46190, 46200, 46210, 46220, 46230, 46240, 46250, 46260, 46270, 46300, 46310, 46320, 46330, 46340, 46350, 46360, 46400, 46500, 46600, 46700, 46800

  Dept 48 - Lozere
  

  48000, 48001, 48100, 48110, 48120, 48130, 48140, 48150, 48160, 48170, 48190, 48200, 48210, 48220, 48230, 48240, 48250, 48260, 48270, 48300, 48310, 48320, 48330, 48340, 48370, 48400, 48500, 48600, 48700, 48800

  Dept 50 - Manche
  

  50001, 50100, 50101, 50110, 50113, 50115, 50120, 50130, 50140, 50150, 50160, 50170, 50190, 50201, 50210, 50211, 50220, 50230, 50240, 50250, 50260, 50270, 50290, 50300, 50301, 50310, 50320, 50330, 50340, 50350, 50360, 50380, 50390, 50401, 50410, 50420, 50430, 50440, 50441, 50450, 50460, 50470, 50480, 50490, 50500, 50510, 50520, 50530, 50540, 50550, 50560, 50570, 50580, 50590, 50600, 50610, 50620, 50630, 50640, 50651, 50660, 50670, 50680, 50690, 50700, 50710, 50720, 50730, 50740, 50750, 50760, 50770, 50800, 50810, 50840, 50850, 50860, 50870, 50880, 50890, 50950

  Dept 52 - Haute-Marne
  

  52000, 52001, 52100, 52101, 52110, 52111, 52120, 52130, 52140, 52150, 52160, 52170, 52190, 52200, 52201, 52210, 52220, 52230, 52240, 52250, 52260, 52270, 52290, 52300, 52301, 52310, 52320, 52330, 52340, 52360, 52370, 52400, 52410, 52500, 52501, 52600, 52700, 52800, 52901, 52907, 52915, 52916, 52917, 52918, 52919, 52921, 52930

  Dept 54 - Meurthe-et-Moselle
  

  54111, 54112, 54113, 54119, 54170

  Dept 55 - Meuse
  

  55000, 55001, 55030, 55040, 55100, 55101, 55110, 55111, 55120, 55130, 55140, 55150, 55160, 55170, 55190, 55200, 55201, 55210, 55220, 55230, 55240, 55250, 55260, 55270, 55271, 55290, 55300, 55310, 55320, 55400, 55430, 55500, 55600, 55700, 55800, 55840, 55920, 55930

  Dept 56 - Morbihan
  

  56170

  Dept 57 - Moselle
  

  57670, 57820

  Dept 58 - Nievre
  

  58000, 58001, 58110, 58120, 58130, 58140, 58150, 58160, 58170, 58180, 58190, 58200, 58201, 58210, 58220, 58230, 58240, 58250, 58260, 58270, 58290, 58300, 58301, 58310, 58320, 58330, 58340, 58350, 58360, 58370, 58380, 58390, 58400, 58401, 58410, 58420, 58430, 58440, 58450, 58460, 58470, 58490, 58500, 58501, 58512, 58530, 58600, 58640, 58641, 58660, 58700, 58800

  Dept 61 - Orne
  

  61000, 61001, 61110, 61130, 61140, 61170, 61190, 61250, 61260, 61290, 61320, 61330, 61340, 61360, 61380, 61390, 61400, 61410, 61420, 61500, 61560, 61600

  Dept 63 - Puy-de-Dome
  

  63113, 63120, 63122, 63140, 63150, 63160, 63190, 63200, 63210, 63220, 63230, 63240, 63250, 63260, 63270, 63290, 63300, 63301, 63310, 63320, 63330, 63340, 63350, 63380, 63390, 63410, 63420, 63440, 63450, 63460, 63470, 63480, 63490, 63500, 63520, 63530, 63550, 63560, 63570, 63580, 63590, 63600, 63610, 63620, 63630, 63640, 63650, 63660, 63680, 63690, 63700, 63710, 63720, 63730, 63740, 63750, 63760, 63770, 63780, 63790, 63810, 63820, 63830, 63840, 63850, 63870, 63880, 63890, 63910, 63920, 63930, 63940, 63950, 63970, 63980, 63990

  Dept 64 - Pyrenees-Atlantiques
  

  64120, 64130, 64150, 64160, 64170, 64190, 64220, 64240, 64250, 64270, 64300, 64301, 64303, 64305, 64307, 64308, 64309, 64360, 64370, 64390, 64430, 64470, 64480, 64520, 64560, 64640, 64780, 64990

  Dept 65 - Hautes-Pyrenees
  

  65120, 65130, 65140, 65150, 65170, 65171, 65190, 65200, 65201, 65204, 65220, 65230, 65240, 65250, 65260, 65300, 65301, 65302, 65303, 65304, 65305, 65306, 65307, 65308, 65309, 65330, 65350, 65370, 65390, 65400, 65401, 65410, 65420, 65440, 65510, 65560, 65590, 65601, 65660, 65670, 65700, 65701, 65706, 65709, 65710

  Dept 66 - Pyrenees-Orientales
  

  66110, 66111, 66119, 66120, 66121, 66130, 66150, 66160, 66161, 66169, 66170, 66190, 66191, 66200, 66201, 66210, 66220, 66230, 66260, 66270, 66290, 66300, 66301, 66310, 66320, 66330, 66340, 66360, 66370, 66400, 66401, 66420, 66421, 66429, 66450, 66460, 66480, 66490, 66500, 66501, 66540, 66550, 66560, 66600, 66610, 66650, 66651, 66660, 66661, 66669, 66690, 66700, 66701, 66720, 66730, 66740, 66760, 66800, 66820

  Dept 72 - Sarthe
  

  72000, 72001, 72012, 72017, 72018, 72035, 72036, 72040, 72041, 72045, 72046, 72047, 72048, 72049, 72050, 72053, 72055, 72056, 72058, 72059, 72109, 72120, 72130, 72140, 72150, 72160, 72170, 72190, 72200, 72201, 72210, 72220, 72230, 72231, 72240, 72250, 72260, 72270, 72290, 72300, 72301, 72310, 72320, 72330, 72340, 72350, 72360, 72370, 72380, 72390, 72400, 72401, 72430, 72440, 72450, 72460, 72500, 72510, 72530, 72540, 72550, 72560, 72600, 72610, 72701, 72800, 72901

  Dept 73 - Savoie
  

  73120, 73130, 73140, 73150, 73151, 73160, 73190, 73210, 73211, 73220, 73221, 73230, 73231, 73260, 73261, 73270, 73300, 73301, 73320, 73340, 73350, 73440, 73450, 73480, 73500, 73530, 73550, 73570, 73571, 73590, 73600, 73601, 73620, 73630, 73640, 73660, 73700, 73701, 73710, 73720, 73730, 73870

  Dept 74 - Haute-Savoie
  

  74110, 74120, 74150, 74170, 74190, 74250, 74260, 74270, 74300, 74301, 74310, 74311, 74340, 74350, 74360, 74390, 74400, 74401, 74402, 74403, 74404, 74405, 74406, 74407, 74408, 74409, 74420, 74430, 74440, 74470, 74480, 74490, 74500, 74501, 74520, 74560, 74660, 74700, 74740, 74910, 74920, 74930

  Dept 76 - Seine-Maritime
  

  76490

  Dept 81 - Tarn
  

  81120, 81140, 81150, 81170, 81190, 81210, 81220, 81230, 81250, 81260, 81270, 81320, 81330, 81340, 81360, 81490, 81530, 81570, 81630, 81640

  Dept 82 - Tarn-et-Garonne
  

  82120, 82140, 82150, 82160, 82190, 82200, 82210, 82220, 82230, 82240, 82250, 82330, 82340, 82360, 82370, 82400, 82401, 82500, 82800

  Dept 83 - Var
  

  83111, 83119, 83120, 83131, 83143, 83149, 83170, 83171, 83240, 83310, 83311, 83340, 83350, 83420, 83460, 83470, 83510, 83550, 83560, 83570, 83580, 83590, 83600, 83630, 83640, 83660, 83670, 83680, 83690, 83780, 83790, 83830, 83840, 83890, 83910, 83990, 83991, 83998, 83999

  Dept 85 - Vendee
  

  85350

  Dept 87 - Haute-Vienne
  

  87110, 87120, 87130, 87140, 87150, 87160, 87190, 87210, 87220, 87221, 87230, 87240, 87250, 87260, 87270, 87290, 87300, 87310, 87320, 87330, 87340, 87350, 87360, 87370, 87380, 87400, 87440, 87460, 87470, 87480, 87500, 87510, 87520, 87600, 87620, 87640, 87700, 87800, 87890

  Dept 97 - Saint-Pierre-et-Miquelon
  

  97500

• Can I arrange a delivery to a Collection Point?

  Yes, but you can only select a Collection Point in the same country where you place the order.

  More info on Collection Points:

  • Delivery time frame is 2–5 working days (Mon–Fri).

  •  Some collection points have limits on the dimensions and weight of parcels they can accept.

  • If the parcel is going to a parcel shop in France, it can be no bigger than 100 cm (length) x 250 cm (girth) and must be 20 kg or less.
  • Collection points that use lockers can only accept parcels that are 72 cm (length) and 45 cm (girth) or smaller and up to 20 kg.
  • If your parcel exceeds these dimensions and can’t be accepted, it may be returned to our warehouse.
  • Orders will be returned if not picked up from the Collection Point within 7 days.
  • DPD will email you when your order is ready to be collected and send reminder emails during the 7-day pick-up window. DPD will also send an email if the item is returned to the LEGO warehouse.

  • Orders that include Gift Cards, Pick a Brick or Create a Minifigure can’t be sent to a Collection Point.

• How do Pick a Brick and Create a Minifigure orders work?

  Please allow 8 working days for delivery of Pick a Brick or Create a Minifigure parts.

  We charge a service fee of 6 € for Pick a Brick and Create a Minifigure orders. If your basket meets the minimum amount of 12 €, the service fee will be removed.

  Express and Collection Point deliveries are not available.

  If your order contains parts that are currently out of stock, we’ll cancel and remove those parts from the order. We’ll only dispatch and charge for the parts that are available.

  If your order contains both Pick a Brick and Create a Minifigure, you’ll only be charged the service fee and delivery fee once.

• How can I track my order?

  To track your order, simply follow these easy steps:

  • Log in to your account and navigate to ‘My orders’.
  • Find the order you want to track and select ‘Manage my order’.
  • Click on ‘Track package’ or visit the courier's tracking page for real-time updates.
  • You can also track your order from the delivery confirmation email sent to you after your purchase.

  It can take 24 hours for your tracking number to start displaying updates.

• How do pre-orders and back-orders work?

  Back-orders
  We say that sets or pieces are available for ‘back-order’ when they’re not currently available, but we expect them to be back in stock soon. Back-ordered items can be ordered and will be dispatched when they're back in stock at our warehouse. You’ll receive an email notification when your back-ordered items are dispatched. Delivery dates for back-ordered items are shown on the product page, in your shopping bag and in the order summary at checkout.

  Pre-orders
  Pre-orders are sets that haven't been released and are coming soon. They'll be dispatched as soon as they become available and you’ll receive an email notification when your pre-ordered items are on their way to you. Delivery dates for pre-ordered items are shown on the product page, in your shopping bag and in the order summary at checkout.

• What if my order includes both pre-order and back-order items?

  If your order includes both pre-order or back-order items and other in-stock items, the in-stock items will be sent separately. Any gifts or promotional items you qualify for will be dispatched with the next available items in your order. The expected delivery dates for products in back-orders or pre-orders may change based on factors such as changing arrival schedules or incoming stock availability.

• How do gift orders work?

  To help keep your LEGO gift a surprise, we’ll send it in a plain, unmarked box. You can also choose a different delivery address, so the package isn’t spotted.

  If you’ve chosen delivery to a different address, we’ll assume it’s a gift and leave out the price and billing details.

• Can I edit or cancel my order?

  You’ll be able to cancel your order until its status shows as ‘In warehouse’. You can track its delivery status from your ‘My orders’ page.

  If none of the items in your order have an ‘In warehouse’ status yet, and you’d like to cancel it, select ‘Manage my order’. Then, click ‘Cancel order’ and follow the remaining steps. It’s super easy!

  If your order includes only pre-order or back-order items, you’ll be able to cancel it up to 5 working days before the estimated delivery date.