Contacting LEGO® Customer Service

We have a whole team of talented LEGO® experts ready to answer questions and help fix it if something's gone wrong. You can reach out to us by sending us an email, calling us or you can even chat with us online! Please bear with us if chat isn’t available right away as we may be busy helping other LEGO fans. The best thing to do if you need help right away is to give us a call.

You can find out how to get in touch with us here by selecting how you’d like to contact us and then choosing your region from the dropdown box.

Why can’t I chat with LEGO® Customer Service?

We know how helpful chat can be when you need quick answers. Here’s what you need to know to stay connected while our chat is unavailable.

What’s happening?  

We’re making an important update to our chat service. We know how helpful chat can be when you need quick answers so we’re doing everything we can to get you chatting with us again soon. 

Need help right now? 

We’re still here for you while chat is unavailable. Here’s how you can get in touch with our friendly LEGO experts:  

Email: Send us a message and we’ll get back to you as soon as possible. 

Phone: Give us a call. Scroll to the bottom of the page, choose your region from the drop-down menu and you’ll see the number for your area.  

We look forward to hearing from you!