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20 March 2019
Emily, Customer ServiceOh no! It’s very rare for a LEGO® set to be missing pieces. Usually you’ll find them stuck in the packaging, used in place of a similar piece, or hiding somewhere near your building area. If you’ve checked all over and the parts haven't appeared, don’t worry! It’s super easy to request replacements. Just go to LEGO.com/Service and choose the “Bricks & Pieces” option to get started.