2 July 2020
Emily, Customer ServiceWe're sorry to hear that you were disappointed in these tracks. The train you're using (set 10894) is not designed to work with these tracks. This train has wider wheels (designed for younger builders), which will not fit on special track pieces like switches, crossings, or bridges. The train you were likely looking for was number 10874 (or 10875). That features the narrower wheels designed to go with these tracks.