LEGO® Approach to digital safety and Responsible Child Engagement
We’re serious about safe play
Play is such a vital way for children to learn and grow. As a brand that’s all about play, we’re dedicated to ensuring it’s safe, whether in the real or the digital world. That’s why we were the first toy company to partner with UNICEF and set new standards in everything we do.
Safe social media for kids
Our online experiences are safe-by-design, like our social media platform LEGO Life that avoids sharing personal information, images and locations. Instead, we use a random 3-word generator to give every child a funny name like ‘DukeCharmingShrimp’ or ‘ChairmanWilyDolphin.’ Accounts are created with Verified Parental Consent to make sure parents are involved all the way. All comments and photos are controlled by trained moderators, so things are kept positive and fun. The safe-by-design policy extends to our digital games as well.
Captain Safety’s on a missionHe’s here to promote online safety on LEGO Life, advising children on everything that’s important, from what’s appropriate content to write in messages to why they shouldn’t share personal information with strangers. We encourage kids to take safety seriously by asking them to ‘digitally sign’ the LEGO Safety Pledge, which means they have understood and will follow the rules to stay safe online.
Setting the standard with UNICEFThe LEGO Group has an ongoing partnership with UNICEF. We developed industry-first policies to strengthen child safeguarding and created the Child Online Safety Assessment tool (COSA) that other companies can use to improve their own online safety. Find out more:
Partnering with the DQ InstituteThe LEGO Group has joined forces with the DQ Institute, a world-leading think tank on digital citizenship and online child safety, to help children develop the skills they need to thrive in the digital world. As part of our partnership, we have co-designed an interactive learning experience, based on a competency framework pioneered by the DQ Institute, to teach children vital digital empathy skills.
A wholehearted commitment
We committed to the Children’s Rights and Business Principles – a 10-point charter that ensures companies respect children’s rights and safeguard their wellbeing. That meant a global process for employee screening, responsible marketing and setting standards for the partners we work with. And we hope to inspire other companies to follow in due course.