Response from LEGO SHOP
26 March 2020
Emily, Customer ServiceWe're sorry to hear that you were disappointed in the surprise DOTS™ you received. Each pack will come with a random selection of 10 of the special tiles. There are 16 designs total, and then 10 pieces you receive could be any of these (even some repeats). So it's possible you could get bags with a lot of emojis, or or a lot of other things. Even we don't know which ones are in which packs! If there's a special tile you're really hoping for, though, these are always fun to trade with friends.