Last Updated: February 27, 2026
This addendum contains supplementary information to the Privacy Policy, considering the requirements established by the Federal Law for the Protection of Personal Data Held by Private Parties ("LFPDPPP"), its Regulations ("RLFPDPPP") and the Privacy Notice Guidelines (collectively "Mexican Data Protection Legislation").
SECTION 1: DATA PRIVACY LAW AND YOUR DIGITAL RIGHTS
This section 1 is supplemented by the following:
Your privacy rights
To exercise any of the above-mentioned rights, receive more information on the procedure applicable to the exercise of your rights, you may submit a request to our DPO, to the contact details set out above.
Other rights. You have the right to lodge a complaint with The Mexican Data Protection Agency, if you are dissatisfied with the way we process your personal data. You will find the Mexican Data Protection Agency’s contact information at https://www.gob.mx/buengobierno. You can contact us for more details. If you have any questions about this Policy, or if you wish to make a complaint about our handling of your personal data, please contact us.
Further information: updates
Consider that if we change the way we handle your personal data, we will update this Privacy Policy. We reserve the right to make changes to our practices and this Privacy Policy at any time. We will make them available through our means, and as applicable obtain again your consent for the processing of your personal data under the terms of our new Privacy Policy.
SECTION 2: PERSONAL DATA
This section 2 is supplemented by the following:
By providing personal data from third parties, you guarantee that you have obtained authorization from third parties from whom you have provided personal data for the LEGO Group to process said data in the manner specified in this document, and that you have communicated this Privacy Notice to such third parties.
Purposes and legal bases for processing
LEGO® apps, app-connected toys and online channels
| What you do |
What we collect |
Why we collect it/how we use it |
Legal Basis if residing in Mexico |
| Use a LEGO® app, app connected toys or online channels |
- Technical Data
- Usage Data
- Tracking Data
- Transaction Data
- Identity Data
- Profile Data
- Reviews and Feedback Data
- Forum Data
- Marketing & Communications Data
- Additionally, some of the above data is collected using cookies on our apps, app-connected toys or websites. See Section 3 of this Policy or our [Cookie Policy][2]
- If you want to set up a LEGO® Insiders account/LEGO account (LEGO account) for use on our apps and online channels, we process certain Identity Data, Contact Data and Profile Data, which is provided by you when signing up for a LEGO Insiders Account/LEGO account or editing your profile.
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- To optimize the user experience and the functionality of our apps, app-connected toys and online channels.
- To deliver tailored marketing, including retargeting, for users above the age of majority.
- To measure the effectiveness of our marketing on third-party platforms for users above the age of majority.
- For users above the age of majority, to deliver a tailored website content and experiences based on the data we have about you.
- To improve and tailor your experience on our apps, websites and services (like the LEGO Insiders program, www.bricklink.com and www.LEGO.com).
- To ensure that content from our apps and websites is optimized for you and for your computer or device.
- To allow you to participate in interactive features when you choose to do so.
- To help you setup a LEGO Insiders account/LEGO account.
- To verify and document that the creator of a LEGO Insiders account/LEGO account is not a child under the age of digital consent.
- To be able to generate statistics and insights based on Aggregated Data to understand the health of our business and measuring the effectiveness of our advertising campaigns and promotions.
- To give adult users relevant marketing both when engaging with us in our own channels as well as via third-party channels (e.g., social media, search sites, market places).
- To find/recruit potential new customers that look like our current customers.
- To detect and respond to cybersecurity events targeting customer accounts, including to prevent fraud and abuse and to reduce risks of account takeovers and/or data breaches.
- To enable community features including forums, reviews and user-generated content.
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- Your consent, art. 7, LFPDPPP, in connection with our use of cookies (to the extent such consent is provided).
- Your consent, art. 7, LFPDPPP, in connection with delivering a tailored website experience.
- Your consent, art. 35, LFPDPPP, for sharing your personal data with third-party platforms for the purpose of remarketing, look-alike, suppression and attribution activities.
- Your consent, art. 7, LFPDPPP. To be able to optimize and improve our apps and online channels, to be as relevant to our adult consumers as possible in our marketing efforts both in our own channels as well as in third-party channels; to ensure that our apps, app-connected toys and websites are running smoothly for consumers.
- Legal obligation, art. 9 (IV), 18 LFPDPPP. Our obligation to be able to respond timely to privacy and safety threats relating to use of our customers’ accounts.
- Consent, art. 7, LFPDPPP. To enable our LEGO community and forums to thrive and for us to receive feedback to improve our business.
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Order fulfillment
| What you do |
What we collect |
Why we collect it |
Legal Basis if residing in Mexico |
| Place an order with us or with a third party seller on the BrickLink® marketplace. |
- Identity Data and Contact Data
- Transaction Data
- Financial Data
- Dispute Data
- If you want to set up a LEGO® Insiders account/LEGO account (LEGO account) for use on our apps and online channels, we process certain Identity Data, Contact Data and Profile Data, which is provided by you when signing up for a LEGO Insiders account or editing your profile.
- Transaction Data
- Technical Data
- Marketing and Communications Data
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- To fulfill the purchasing agreement made with you, which includes processing and shipping your orders and administering your rights to return goods or file a complaint.
- To be compliant with legislation concerning e.g., product recalls, bookkeeping and consumer rights.
- To know who our shoppers are.
- To allow you to store your Payment Data, Identity Data and Contact Data or similar for ease of future purchases or interactions with us.
- To conduct fraud prevention activities.
- To send you marketing messages.
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- Performance of a contract, art. 9, (I), (IV) LFPDPPP, in relation to our mutual purchasing agreement.
- Legal obligation, art. 9, (I), (IV) LFPDPPP, in relation to our compliance with legislation concerning e.g., product recalls, bookkeeping and consumer rights.
- Consent, art. 7, LFPDPPP. Our interest in knowing our shoppers and providing them with a seamless shopping experience.
- Legal obligation, art. 9, (I), (IV), 18 LFPDPPP. Our obligation is to prevent fraudulent activities in connection with purchases made on our websites.
- Consent, art. 7, LFPDPPP – for sending you marketing messages.
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Customer support
| What you do |
What we collect |
Why we collect it |
Legal Basis if residing in Mexico |
| Interact with our customer support functions |
- Identity Data
- Contact Data
- Transaction Data
- Usage Data
- Technical Data and Information about technical issues
- Product questions/complaints
- Social Media Data and other feedback (e.g., relayed via our communication channels)
- Reviews and Feedback Data
- Dispute Data
- Seller Verification Data
- General questions
- Other information or content regarding the reason for your inquiry
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- To provide you with support.
- To locate orders or send you replacements.
- To gain insights on how we can improve our products and services and attractions.
- To act according to applicable law and regulatory standards in responding to consumer complaints.
- To fulfill the agreement we have made with your regarding your purchase from us.
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- Your consent, art. 7, LFPDPPP. Our interest is to optimize our customer services and products, and to provide excellent support to our customers
- Legal obligation, art. 9 (I), LFPDPPP, in connection to our compliance with legislation
- Performance of a contract, art. 9 (IV), LFPDPPP, in relation to our mutual purchasing agreement
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Digital Marketing communications (e.g., email, SMS, push messages in app messages or similar direct electronic marketing)
This purpose is considered secondary; It is not essential to the provision of our services, but it will allow us to better manage our relationship with you. You have the right to object to this processing at any time. Below we will include an (S) to identify the purposes found in these same terms.
| What you do |
What we collect |
Why we collect it |
Legal Basis if residing in Mexico |
- Consented to one or more of our digital marketing communications in countries where opt-in consent is legally required.
- Have not opted out of receiving one or more of our digital marketing communications.
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- Marketing and Communications Data
- Necessary Identity Data
- Information about which type of marketing communication you open and how you engage with the content, including Tracking Data and Usage Data.
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- To be able to deliver our relevant digital marketing communications to you.
- To run internal statistics and gain insights and to optimize and tailor both the content and delivery of our communications newsletter to those who want to receive it.
- To give you relevant marketing based on your interests and preferences both when engaging with us in our own LEGO® branded channels as well as via third-party channels (e.g., social media, search sites, market places).
- To find/recruit potential new customers that look like our current customers (‘look-alike’) or ensure that our current customers are not targeted with irrelevant marketing messages (‘suppression’).
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- Your consent, art. 7, LFPDPPP, which is provided upon your subscription to the marketing communication.
- Your Consent, art. 7, LFPDPPP, for us to understand our marketing effectiveness outside our own channels (e.g., via social media, search engines or market places).
- Your consent, art. 7, LFPDPPP, to allow us to target you with personalized marketing outside of our own branded channels (e.g., via social media, search engines or market places).
- Consent, art. 7, LFPDPPP. It is our interest to provide you with relevant content of your marketing message based on aggregated insights from shoppers and users on our website.
- Your Consent, art. 7, LFPDPPP. For us to get statistics for internal use to improve our products and services.
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Printed marketing including catalogs and newsletters and other print marketing (S).
| What you do |
What we collect |
Why we collect it |
Legal Basis if residing in Mexico |
- Shopped on our website.
- Not opted out of receiving printed marketing from us.
- Actively requested to receive a LEGO® catalog.
- Allow a third-party data broker to send you marketing information via regular mail.
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- Marketing and Communications Data
- Necessary Identity and Contact Data
- Transaction and Usage Data
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- To send you our postal marketing including catalogs.
- To share with our third-party data brokers and data aggregators to ensure you are not being sent a LEGO Catalog or other LEGO printed marketing from both of us at the same time (also called data suppression) or forward your opt-out request to them (where they are data controllers of your personal data)
- Based on aggregated data, understand the relevance and effectiveness of our marketing towards you to find new customers that are similar to you.
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- Your consent, art. 7, LFPDPPP, to send you printed marketing containing similar products to what you have purchased or browsed (allowing you subsequently to opt out).
- Your consent, art. 7, LFPDPPP, to send you the printed marketing including catalogs you have expressly requested from us.
- Your consent, art. 7, LFPDPPP, to allow us to use other data we have about you to specifically tailor the content of the printed marketing including catalogs we send to you.
- Your Consent, art. 7, LFPDPPP, for us to ensure a good LEGO brand experience.
- Your Consent, art. 7, LFPDPPP, for us to understand the general marketing effectiveness of our printed marketing overall.
- Your Consent, art. 7, LFPDPPP, for us to use your data to better understand the characteristics and preferences of our existing customers and use that to find new customers similar to you.
- Your consent, art. 7, LFPDPPP, to allow us to use other data we have about you to specifically tailor the content of the printed marketing including catalogs we send to you.
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LEGO® Insiders account/LEGO account/administration and statistics & insights
| What you do |
What we collect |
Why we collect it |
Legal Basis if residing in Mexico |
| Sign up for and use a LEGO® Insiders account/LEGO account. |
- We process certain Identity Data, Contact Data and Profile Data, which is given by you when signing up for a LEGO® Insiders account/LEGO account or editing your profile.
- Information about your LEGO Insiders card number.
- Transaction Data if you have utilized your LEGO Insiders membership/LEGO account in connection with purchases.
- Information collected using cookies (to the extent you have consented to the use of cookies) including Technical Data, Tracking Data and Usage Data.
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- For us to be able to administer your LEGO Insiders membership/LEGO account and provide you with access to LEGO Insiders membership/LEGO account benefits.
- For us to be able to communicate with you about your LEGO Insiders membership.
- To see how you have earned and spent your LEGO Insiders points.
- To create a tailored experience when you are logged in to your LEGO Insiders account/LEGO account, which includes to show products we think you may like.
- To generate statistics and insights based on Aggregated Data to improve the LEGO Insiders program and to create more value for our shoppers, consumers, as well as BrickLink® users, who sign up. For instance, this includes to improve future rewards selection and policy changes of the LEGO Insiders program. We do this to be able to assess and optimize the health of the LEGO Insiders program/BrickLink services and to administer, develop and market the program.
- To give you relevant marketing based on your interests and preferences both when engaging with us in our own LEGO branded channels as well as via third-party channels (e.g., social media, search sites, marketplaces).
- To find/recruit potential new customers that look like our current customers (‘look-alike’) or ensure that our current customers are not targeted with irrelevant marketing messages (‘suppression’).
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- Performance of a contract, art. 9 (IV), LFPDPPP, which is our agreement with you about your LEGO Insiders account.
- Your Consent, art. 7, LFPDPPP. To provide you with relevant information when using our platforms.
- Your Consent, art. 7, LFPDPPP, in connection with our use of cookies (to the extent such consent is provided).
- Your Consent, art. 7, LFPDPPP, in connection with our interest in generating statistics and insights based on Aggregated Data.
- Your Consent, art. 7, LFPDPPP, for us to use your data to better understand the characteristics and preferences of our existing customers and use that to find new customers that are similar to you.
- Your Consent, art. 7, LFPDPPP, for us to understand our marketing effectiveness outside our own channels (e.g., via social media, search engines or market places).
- Your consent, art. 7, LFPDPPP, to allow us to share your data with third parties to target you with relevant marketing content outside of our own channels (remarketing or suppression) or find others like you to serve such marketing content to (‘look-alike’) e.g., via social media, search engines or marketplaces.
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LEGO® Insiders account/LEGO account personalized experience and marketing
| What you do |
What we collect |
Why we collect it |
Legal Basis if residing in Mexico |
| Use your LEGO® Insiders account/LEGO account while having provided us with your consent give you relevant content and experiences. |
- Transaction Data, Tracking Data and Transaction Data if you have utilized your LEGO Insiders membership/LEGO account in connection with purchases, which includes information about which webpages you are browsing on LEGO.com and which products you are clicking on when you are logged into your LEGO Insiders account/LEGO account.
- Information about which emails or other marketing messages you open and click.
- Information collected using cookies (to the extent you have consented to the use of cookies) including Technical Data, Tracking Data and Usage Data.
- Information about which contests or sweepstakes you participate in.
- Information about which products you have registered in your LEGO Insiders account.
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For us to be able to automatically tailor our marketing and your experiences to you and your personal interests from predicting your preferences based on your personal information, including information relating to balances of Insiders points, LEGO Insiders point redemption history, LEGO Insiders member activity, purchase history, product preferences, online browsing cookie data (if opted into separately), your location data and any other information connected to your LEGO Insiders account.
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- Your consent, art. 7, LFPDPPP, in connection with advanced analytics. Your consent can be provided by opting in when creating a LEGO Insiders account or by opting in on your LEGO Insiders account page.
- Your consent, art. 7, LFPDPPP, in connection with personalization flow on LEGO.com.
- Your consent, art. 7, LFPDPPP, in connection with our use of cookies (to the extent such consent is provided).
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Contests, sweepstakes, marketing and other promotions
| What you do |
What we collect |
Why we collect it |
Legal Basis if residing in Mexico |
| Enter a contest or sweepstake or receive communication from us about contests, sweepstakes, campaigns or promotions. |
- Identity Data
- Contact Data
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- To administer contests and sweepstakes.
- To generate statistics and insights based on Aggregated Data for us to establish the health of our business and of our campaigns and promotions.
- To contact you if you win a prize.
- Fulfill regulatory requirements.
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- Performance of a contract, art. 9 (IV), LFPDPPP, which is our agreement with you about the terms of the contest or sweepstake.
- Your Consent, art. 7, LFPDPPP, for us to generate statistics and insights based on Aggregated Data and in connection with contacting you if you win a prize.
- Legal obligation, art. 9 (I), LFPDPPP
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The social networks of the LEGO Group
| What you do |
What we collect |
Why we collect it |
Legal Basis if residing in Mexico |
| Interact with the social networks of the LEGO Group (such as LEGO® Play app, LEGO Insiders Club, LEGO Insiders community, LEGO Ideas, and including BrickLink® features such as the BrickLink Studio program, the BrickLink Designer Program Series and the BrickLink and BrickLink Studio Discussion Forums). |
Information you have made available, which may include comments, images, designs, reactions, sharing of our social media account posts or other user-generated content for BrickLink users:
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- To answer your questions.
- To moderate content and detect inappropriate behavior in accordance with Digital Services Act requirements, including content moderation on the BrickLink community forums.
- To facilitate community discussions and interactions.
- To report on and analyze user engagement on the platform.
- To give you the opportunity to influence which new products we launch.
- To enable you to share information with other users.
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- Legal obligation, art. 9 (I), LFPDPPP, in connection with answering your questions and reporting and analyzing on user engagement.
- Legal obligation, art. 9 (I), LFPDPPP, in connection with content moderation and age verification requirements under applicable laws including the Digital Services Act.
- Performance of a contract, art. 9 (IV) LFPDPPP, which is our agreement with you regarding the BrickLink community forum and marketplace.
- Performance of a contract, art. 9 (IV) LFPDPPP, which is our agreement with you about intellectual property rights assignment.
- Your consent, art. 7, LFPDPPP, in connection with advanced analytics and content you post to our social networks.
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Third-party social networks
| What you do |
What we collect |
Why we collect it |
Legal Basis if residing in Mexico |
- Interact with third-party social networking features, such as ‘Like’ functions.*
- Interact with us, or provide feedback in relation to our brand on social media platforms. For example, where you comment on our social media posts, or otherwise provide feedback in relation to LEGO® products/activities on other public pages or posts.
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- Social Media Data including any sharing of our social media account posts or other user-generated content.
- Analytical performance data for social media posts and digital ads.
- Social Media Data
- Profile Data
- Reviews & Feedback Data
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- To report on and analyze user engagement with the content posted on the platform(s).
- To give you the opportunity to influence which new products we launch.
- To enable us to collate messages that we receive via social media platforms into a central system so that we can respond to individuals more efficiently in line with our brand image and values.
- To gain insights to understand the perception of our brand and the demographic of individuals who interact with and provide feedback in relation to our brand on social media platforms.
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Legal obligation, art. 9 (I), LFPDPPP, in connection with analyzing and reporting on user engagement and post-performance.
*The social media platforms may use personal information collected from the social network account of the LEGO Group on their platform for their own purposes as described in their own privacy policies.
Your consent, art. 7, LFPDPPP, where necessary to gain insights into the perception of our brand and persons who interact with and provide feedback in relation to our brand, and to provide more efficient customer support in line with our brand image and values.
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Live-streaming events (in-store and online)
| What you do |
What we collect |
Why we collect it |
Legal Basis if residing in Mexico |
Participate directly in or are captured in the audience or background of a live-streaming event in an incidental way.*
*Areas will be clearly marked, and we will obtain consent for people directly included.
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Live video streaming of the event, which includes people in the recorded area.
Identity Data
Contact Data
Tracking Data
Social Media Data
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- To be able to host live-streaming events to engage with consumers.
- Allow consumers to engage with us in the live chat during live streams.
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- With your consent, art. 7, LFPDPPP, in connection with your direct participation in such live-streaming events.
- With your consent, art. 7, LFPDPPP in connection with persons being captured in the audience or background of a live-streaming event in an incidental way.
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Video monitoring and collection of images (in stores and other relevant LEGO Group locations)
Performance of contract, art. 9 (IV), LFPDPPP, to allow for the performance of the service specifically requested by the consumer. Legal obligation, art. 9 (I), LFPDPPP.
| What you do |
What we collect |
Why we collect it |
Legal Basis if residing in Mexico |
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Visit our LEGO® Stores or another publicly accessible LEGO Group facility.
Use our Mosaic Maker or our Minifigure Factory.
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Video footage of our premises.
Image or Identity Data
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- To prevent and document criminal violations, including forced entry, robbery, theft, assault or fraud and to provide security and safety for employees.
- To analyze foot traffic, store layout and in-store service offerings to enable the best possible store experience.
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- To allow the Mosaic Maker or the Minifigure Factory to create the image or label requested by the consumer.
- To defend our rights, art. 9 (IV), LFPDPPP, in connection with preventing a breach of law or crimes being committed on LEGO® locations.
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Business partners and commercial relations
| What you do |
What we collect |
Why we collect it |
Legal Basis if residing in Mexico |
- Enter into a commercial relationship with us as a company or private person.
- Choose to participate as a seller on our online marketplace on BrickLink.
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- Identity Data
- Contact Data
- Transaction Data
- Profile Data
- Other personal information you provide us with.
- Seller Verification Data
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- To be able to manage the commercial relationship with you or your company.
- To fulfill our obligations in the commercial relationship.
- To conduct automated risk assessment for marketplace transactions.
- To verify seller identity and prevent marketplace fraud.
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- Performance of a contract, art. 9 (IV), LFPDPPP, in relation to our mutual contractual relationship
- Your Consent, art. 7, LFPDPPP. To manage our relationship with you or your company.
- Performance of a contract, art. 9 (IV), LFPDPPP, in relation to our mutual contractual relationship.
- Defend our rights, art. 9 (IV), LFPDPPP. It is our right to carry out measures to prevent fraud, ensuring platform safety, and conducting risk assessments for marketplace transactions.
- Legal obligation, art. 9 (I), LFPDPPP, in relation to our compliance with legislation concerning, e.g., dispute resolution and fraud prevention.
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Research (S)
| What you do |
What we collect |
Why we collect it |
Legal Basis if residing in Mexico |
| Participate in research surveys, focus groups, or other research. |
- Identity Data
- Contact Data
- Photos or videos (if the research is conducted in person).
- Review and Feedback Data
- Other personal information you provide us with.
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- To improve our existing products and services.
- To develop and improve new products and services.
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- Performance of a contract, art. 9 (I), LFPDPPP, in relation to the market research participant release.
- Consent, art. 7 LFPDPP, for any use of survey answers provided by the participant in personalized direct marketing targeted the participant specifically.
- Your consent, art. 7 LFPDPPP, for use of the data and insights collected at an aggregated level to develop and/or improve new or existing products and services.
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Sharing information with other companies
This section is supplemented by the following:
From the companies listed in the relevant section above in the Privacy Policy, we include here those that under Mexican law require your consent.
Transfers to affiliates and third-party providers do not require consent. For the rest of the transfers mentioned below, we require your consent. When you provide us with your personal data when you visit or use our services or our applications (apps), you expressly accept these transfers. However, you may revoke your consent. To exercise your rights, see the information included in section 1 of this Privacy Policy.
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Data broker and data aggregator partners. These help us reach potential new shoppers with catalogs, magazines and other printed or online marketing and advertising. They also help us prevent that, e.g., more than one LEGO® catalog comes your way at the same time.
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Marketing and advertising partners. These help us to be able to provide tailored advertisements, promotions, sweepstakes, contests and campaigns both when you are interacting with the LEGO Group on online platforms, on social media, in-store or otherwise. They also help us find new potential shoppers to serve marketing messages (also called ‘look-alike’) or help us better ensure that we do not serve a marketing message to shoppers who are not interested in the product or service in question (also called ‘suppression’).
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B2B partners including Merlin Entertainments and LEGO® Certified Stores partners. They help us to be able to operate promotions, sweepstakes, contests and campaigns including the LEGO® Insiders loyalty program or LEGO Family Club, as well as help us to be able to provide tailored advertisements and shopper insights.
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Social media partners and online search platforms. These help us to be present, allow you to interact with the LEGO Group on the platforms where you are, and allow us to provide tailored marketing of our products as well as provide us with an broader understanding of how our shoppers and consumers interact with us via these platforms and partners, our brand perception and the types of persons who interact with and provide feedback on our brand on social media platforms.
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Third-party providers who help us to provide customer support and gain insights. These help us to obtain Social Media Data from social media platforms, understand our brand perception, create insights about persons who interact with us and provide feedback on our brand on social media platforms and help us to provide more efficient customer support.
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Gaming platform partners. These help us to be present, allow you to interact with the LEGO Group, and to link your LEGO® account with the gaming platform account where this functionality is available.
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Online marketplace partners. Including BrickLink third-party sellers and buyers, payment processors, dispute resolution services, community forum moderators, and seller verification services. These help us operate the BrickLink Marketplace and Services, facilitate transactions between buyers and sellers, verify seller identities through document verification, resolve transaction disputes, and maintain safe community spaces.
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Buyers & Sellers on the BrickLink Marketplace. We share your data with sellers for order fulfillment purposes, and similarly buyers can see seller contact information.
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Forum Users. If you participate in BrickLink Forums, any information you post will be available to all forum users, including public users who are not logged in.