LEGO® SERIOUS PLAY® | FAQ | Official LEGO® Shop CC

FAQ

I am looking for information about training in the LEGO® SERIOUS PLAY® methodology. I am interested in being trained in the methodology. How can I find a trained facilitator? You might find the answer to your question here.

Training or facilitation is delivered through independent consultants, facilitators and consulting companies. Some of these have been involved in the LEGO SERIOUS PLAY domain since the initial introduction of the methodology. Prior to 2010, the LEGO SERIOUS PLAY methodology was offered through a license-based partner community, but today it is an Open Source model, where the LEGO Group markets the products, and where the training of facilitators is being offered by experienced trainers in the community.

My country is not on the list of countries you are supporting – how can I buy LEGO SERIOUS PLAY products?

Unfortunately our system currently only operates in Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Japan, Korea, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the United States.

How can I pay?

We accept Mastercard and Visa for payment. You can shop with confidence from LEGO.com, knowing that transactions are protected by the highest level of security via SSL encryption (for more information, click on ‘Shopping Security’ below). Your credit card will not be charged until your order is shipped. Please note: We will authorize your credit card at the time of your order. As part of this authorization process, your bank will place a hold on your account for the purchase amount of your order. The hold will be removed after a number of days determined by your banking institution – check with your bank for details. The credit card used for payment must be registered to the billing address in the order. The delivery address can be different from the billing address.

Is the LEGO SERIOUS PLAY material a product provided by the LEGO Group?

The materials are uniquely developed sets based on a variety of LEGO elements. The LEGO SERIOUS PLAY brand and the IP rights are held by the LEGO Group.

What is meant by “the photo material can include training sessions with the use of LEGO bricks and elements but without detailed focus on the LEGO products” according to the Trademark Guidelines?

Photos taken during training sessions may show trainers, participants and models built during the sessions for illustrative purposes. Photos cannot be construed for marketing purposes, e.g. on certificates or as part of the design of websites, nor have specific focus on merely one or few specific LEGO elements, e.g. the LEGO minifigure or the LEGO basic brick.

What is ‘the Brick and Knob configuration’?

The 2x2 or 2x4 LEGO basic bricks are protected as trademarks. Also the knob configuration/pattern as seen on base plates is protected as a trademark.

What is meant by “iconic and/or emphasized use of the LEGO minifigures and/or the LEGO bricks/knobs is not allowed” according to the Trademark Guidelines?

It means that enhanced/stand-alone use of the LEGO minifigure, the LEGO brick or the knob configuration/pattern – i.e. as a business identifier/logo/sign or as an eye-catching design element on various materials/websites etc. – is not allowed. Only the LEGO Group can use the trademarks as source indicators, meaning an indication of origin of a service or a product. The knob configuration/pattern is typically used by the LEGO Group as background on a website, on a book cover or displayed on license products.