Security & Crisis Manager Specialist

Job Description

#LI-AG1

Are you enthusiastic about Security and Crisis Management, with demonstrated experience in international crisis handling, business continuity, or security operations?

Join us to contribute and guarantee business continuity by safeguarding the company and employees at the LEGO Group worldwide!

No relocation assistance is offered for this position.

Core Responsibilities

In the role of Security and Crisis Manager Specialist, you will work in a dynamic setting with rapidly shifting priorities. Close cooperation with your team and other partners is vital. Your duties will include:

• Lead global crisis management efforts by identifying potential risks, maintaining and activating crisis management and contingency plans, and ensuring resources are in place to respond effectively. Act as overall accountable for all global emergency and contingency planning.

• Participate actively in the Crisis Support Team, serve as the meeting secretary, and ensure complete documentation when the crisis management structure is activated.

• Ensure fast assessment, mobilization, and mitigation actions while maintaining business continuity across all impacted areas.

• Serve as a central operational collaborator with the Business Continuity Management (BCM) function by ensuring close coordination between Security operations, crisis readiness, and continuity planning.

• Manage internal and external communication throughout crises, including executive briefings, updates for collaborators, and media handling. Maintain strong relationships with internal partners, external participants, and regulatory bodies to secure alignment and trust.

• Work cooperatively with various groups and collaborators worldwide.

• Coordinate training sessions, simulations, and continuous advancement within the crisis management framework while contributing to strategic and technical progress in the Global Command Centre.

• Lead global crisis management by identifying risks, maintaining contingency plans, and ensuring resources are ready for effective response.

• Provide decisive leadership during crises, coordinate the crisis management team, and ensure fast assessment, mobilization, and mitigation actions.

• Manage internal and external communication, including executive briefings, stakeholder updates, and media handling, while maintaining strong relationships.

• Design and deliver global training programs, workshops, and simulation exercises to build organizational resilience and awareness of crisis roles.

• Conduct post-crisis reviews, document lessons learned, update policies, and ensure compliance with legal, regulatory, and industry standards.

• Support the evolution of the Global Command Centre by driving strategic development, IT and technical innovation, and scalable security solutions.

• Maintain high-quality documentation, accurate reporting, and structured communication of crisis activities, risk assessments, plans, and post-incident reviews.

Play your part in our team succeeding

You will join our Crisis & Business Continuity Management Center in Billund, which operates as an independent entity within the Global Security Organization.

Within the LEGO Group, the Global Security Organization cares for both people and assets. Its key function is to preserve business continuity by defending the company and its employees against serious security incidents and guaranteeing swift reactions to such events. This role also involves managing safety during various events and travel security.

The team has 15 skilled and dedicated colleagues from diverse age groups, educational backgrounds, and experience levels. A great sense of humor, positivity, and a feeling of belonging form the foundation of our daily collaboration and communication.

Do you have what it takes?

The ideal candidate has proven experience with Security & Crisis Management, Security Operations, Risk Assessment, Emergency management or equivalent, preferably from a global organisation. Furthermore, you have:

• Solid knowledge of crisis management frameworks, contingency planning, and emergency response protocols, including accountability for global emergency plans.

• Excellent collaborator management and communication skills, with the ability to engage confidently with executive leadership, external partners, and regulatory bodies.

• Analytical and systematic problem-solving skills, with the capacity to assess risks, think strategically, and provide practical, commercially focused solutions.

• Ability to work effectively under pressure in agile and changing environments, demonstrating resilience, adaptability, and decisive leadership.

• Experience in providing training and awareness programs, particularly in crisis management and contingency planning, across various international teams.

• Customer focused approach, ensuring deliverables meet certified requirements and align with organizational and client expectations.

• Adaptability and cultural understanding, knowing when to be persistent and when to challenge the status quo.

• Proficiency in English, both written and verbal.

Please note that there may be delays in the recruitment process due to the holiday season.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.