10 February 2020
Emily, Customer ServiceMuch like a real car...sounds like something might be a little off in the alignment. We'd recommend double-checking your build to make sure everything's in the right spot and that gears have enough room to turn. (Especially make sure the space around the gears is even on each side!) If you need a hand with troubleshooting, you can always get in touch at LEGO.com/service.