Building happiness, one phone call at a time

Elisabeth loves making her customers happy. Putting smiles on their faces and helping them find the perfect answers makes her day - every day.

Whichever way our customers want to get in touch with us, we have a dedicated team ready to connect by phone, e-mail and virtual chat. Based in Enfield, USA, Singapore and Slough, UK, our Customer Service team is one of the largest and most multi-cultural in our company.

Curious questions

Our Customer Service team receives some curious questions every day, from some of our most creative builders. If you were asked to build a wheelchair for a turtle, how would you do it?

Meet Elisabeth

Elisabeth works in our Customer Service team as an advisor. Thanks to her Danish heritage, she’s helping our customers in Denmark, as well as the UK, US and Australia. Whether she’s helping them find the perfect gift for their child, tracking down a parcel or even helping out with our LEGO.com website, Elisabeth loves to be part of the LEGO® family. But her job isn’t just speaking to our customers, it’s helping our internal teams too. Recently, Elisabeth has been helping our website team to translate parts of the site into Danish, as well as making new templates for e-mails to help our customers.

She loves making her customers happy. Putting smiles on their faces and helping them find the perfect answers makes Elisabeth’s day - every day. She loves getting exciting questions from builders – she recently was asked to make a LEGO wheelchair for a turtle!

What’s the biggest challenge?

happy and as excited about LEGO bricks as she is. She works hard to make sure everybody enjoys building their sets and get the full experience every single time.

If you like the sound of bringing smiles to faces, answering some abstract questions and spreading LEGO fun and love, join Elisabeth in our Customer Service team.