Response from LEGO SHOP
November 23, 2020
Manouk, Customer ServiceHi there! We're sorry to hear you were missing piece. It’s rare for a LEGO® set to be missing pieces. If those wayward pieces aren't just hiding on the floor or stuck in the packaging somewhere, we're here to help. Please go to LEGO.build/BricksPieces-BV to request replacement parts.