• Here you’ll find all you need to know about LEGO® Life!

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  • Question 1: Will the LEGO® Life app be available in other languages?

    Yes, the LEGO® Life app will be available for both iOS and Android in the following countries during 2017:

  • South Korea (2017)

  • Italy (2017)

  • Japan (2017)

  • Singapore (2017)

  • Malaysia (2017)

  • Russia (2017)

  • Spain (2017)

  • Mexico (2017)

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  • Question 2: What are the minimum requirements for Apple devices?

    The LEGO® Life app will work on the following Apple devices:

  • iOS version 8.0 or higher

  • iPhone 4S or newer

  • iPad2 or newer

  • 512 MB of RAM

  • Touchscreen

  • Open GL ES 2.0 Support

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  • Question 3: Is the LEGO® Life app available for Android?

    Yes, it will be available for Android in 2017.

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  • Question 4: What are the minimum requirements for Android devices?

    The LEGO® Life app will work on the following Android devices:

  • Android version 4.1.0 or higher (API Level: 16 aka Jelly Bean)

  • 1024 MB of RAM

  • Touchscreen

  • Normal screen, HDPI or higher (Minimum 480x800, 240dpi)

  • Open GL ES 2.0 Support

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  • Question 5: Do I have to pay anything to use the LEGO® Life app?

    No, the LEGO® Life app is free

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  • Question 6: Does the LEGO® Life app have any in-app purchases?

    No, the LEGO® Life app does not have any in-app purchases

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  • Question 7: Can I use the LEGO® Life app without an internet connection?

    No, you need an internet connection in order to be able to enjoy the LEGO® Life app experience.

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  • Question 8: The LEGO® Life app does not start

    This may be due to any of the following: The LEGO® Life app has not been properly downloaded – if that is the case, please uninstall and install again. You are not able to access the internet – please verify your internet connection and try again. The LEGO® Life app may have crashed – please close and re-open. You are on an unsupported device or it does not match specifications.

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  • Question 9: Can I use the LEGO Life app without logging in with my LEGO ID?

    Yes, you may use the LEGO® Life app without logging in. You will be able to browse through lots of cool LEGO content, see pictures from other LEGO fans and participate in challenges and quizzes. However, you will not be able to save your favorite pictures, videos and apps, see the challenges you have signed up for and completed, create and customize your own avatar, share your creations with other LEGO fans around the world, get customized content on the things that you like, or become friends with Emma and Master Wu.

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  • Question 10: Why do I need to sign in?

    You need to sign in to get a personalized experience. You will be able to like and comment, save your favorite pictures, videos and apps, see the challenges you have signed up for and completed, create and customize your own avatar, share your creations with other LEGO fans around the world, get customized content on the things that you like and become friends with Master Wu or Emma.

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  • Question 11: How do I create a new account in the LEGO® Life app?

    In the welcome screen, select Login. This will allow you to log in if you have a user profile, or create a new user profile if you do not have one You will also be able to log in from the settings menu in your profile. To access your profile, tap on the minifigure head. Once on your profile page, to edit settings tap on the icon in the upper right-hand corner

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  • Question 12: Can I log on to the LEGO® Life app with the same user on different devices?

    Yes, you can access your account from any device, and all changes made during the session will be saved to your profile as long as you are logged into your account.

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  • Question 13: Can I modify my username after creating it?

    No, you are not allowed to modify your username without creating a new account. This would mean losing all progress you have made so far.

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  • Question 14: How do I remove my username from a device that is not mine?

    You should sign out first, then select your username and press the X next to the username

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  • Question 15: How can I retrieve my password?

    Once in the username screen, select ‘Forgot Your Password’ and provide your username. You will then be able to reset your password.

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  • Question 16: How can I retrieve my username?

    Once on the username screen select ’Forget Your Username’ and provide the email you used during registration.

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  • Question 17: Do you share any personal information about my child or me when we use the LEGO® Life app?

    No, the information collected is not shared outside of the LEGO Group.

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