Senior Accountant - Collections

Job Description

Bring your finance and partner management expertise to the LEGO Group® and support Collections activities across the APAC markets while driving high-quality Accounts Receivable operations in a global environment!

Core Responsibilities

• Deliver a high-performance, customer-centered culture for Customer Account Services (CAS) - Accounts Receivable processes while supporting the Team Lead with operational and ad-hoc activities
• Manage debt collection activities for assigned Australia and New Zealand market portfolios within the APAC region
• Follow up on overdue balances and collection activities to ensure timely payments and healthy cash flow
• Advise on payment allocation and support resolution of payment discrepancies
• Act as the key contact for customers to resolve disputes, claims, deductions, and payment issues
• Release customer orders in line with company policies and credit limit utilization guidelines
• Prepare and distribute weekly aging reports and debtor reporting to partners
• Reconcile customer accounts and provide statements of account as required
• Participate in Credit Risk Wheel discussions to highlight collection risks and challenges
• Support provision calculations for doubtful and bad debts, including adjustments and reporting activities

This role is located in Singapore, and no relocation assistance is offered for this position.

Play your part in our team succeeding

The Customer Account Services (CAS) department supports the LEGO Group through consistent, high-quality, and customer focused execution of Accounts Receivable processes combined with strong partner management. This enables Business Service Operations (BSO) to deliver significant value to the wider LEGO Group organization!

Do you have what it takes?

• Proven professional experience in Accounts receivable, including international accounting or collections experience
• Experience working in a highly collaborative global Shared Service Centre environment with an end-to-end process perspective
• Advanced English language skills (C1) for effective communication with customers
• Strong business and market understanding at both operational and tactical levels
• Excellent interpersonal and communication skills with the ability to collaborate effectively with internal and external partners
• Strong partner management skills with the ability to build trust and credibility across the organization
• Advanced proficiency in Microsoft Office tools
• Proactive attitude combined with strong collaboration abilities
• Ability to work effectively in a dynamic international environment

What would be an advantage

• Experience supporting the Australia and New Zealand markets is considered an advantage
• Experience working in a Shared Service Centre environment with focus on process excellence and optimization
• Advanced proficiency in SAP is a strong advantage

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Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.