Channel Excellence Manager, Italy

We are looking for a commercially skilled data-driven specialist to lead and advance our Channel Excellence agenda across Western Europe. This is a great opportunity to join our newly formed channel structure within our Western European Regional Commercial Development team to play a pivotal role in realising our strategic goals and implementing the channel and category management agenda across local customers in Italy to drive consumer sales impact!  

Please note: This position will be based in our LEGO® Sales Office in Milan and will follow a hybrid working model with 3 days in the office and up to 2 days remotely. Relocation support is not offered.  

Core Responsibilities  

Regional Channel Strategy Responsibilities:  

• Support the Senior Channel Excellence Managers in building and delivering the new long-term global channel development vision across core and emerging channels.  

• Support the Channel Growth Directors in implementing strategies for regional expansion, ensuring alignment with the overall Global and Western European growth vision.  

• Collaborate with local teams directly and across Customer networks, to identify new market opportunities and drive scalable initiatives across the region. 

Project Management:  

• Coordinate regional channel excellence shopper and customer projects, ensuring timely execution and alignment with strategic goals  

• Collaborate with cross-functional teams such as Portfolio to drive project and process outcomes and ensure regional objectives are met  

• Champion an agile approach for the deployment of project outcomes that have impact with our customers ensuring alignment and implementation.  

• Analyse and learn from the latest shopper insights from internal projects across global/ regional/ local teams, improving the resonance of customer materials  

Regional Network Meeting Support:  

• Facilitate regional network collaboration sessions, focusing on agenda planning and driving action accountability regionally. 

• Play a supporting role to help connect key partners, plan and complete all within a timely manner. 

• Collaborate across regional and local channel teams to understand successes and failures, test, and share findings (part of the copy and scale network agenda).  

• Focus on the wider teams’ annual calendar of process and deployment, ensuring channel inputs are delivered in time whilst planning required inputs with in-region Business Units and Regional teams  

Play your part in our team succeeding

As a key member of the team, this role will help drive the Channel Excellence agenda and support the growth of our regional presence.  

Do You Have What It Takes?  

• Proven record in commercial roles with a category and channel linked to strong business performance.  

• In-depth knowledge of the retail and channel landscape in Western Europe.  

• Experience in a large international organisation with expertise in sales processes and customer execution, ideally with a regional remit  

• Strong commercial competence, with the ability to build relationships and convince across levels of seniority collaborating both with internal and external partners.  

• A strategic outlook with a pragmatic approach to business challenges applying strong analytical skills where insights identify challenges are turned into actionable plans that impact. 

• Strong business proficiency in English and Italian.  

Join the global LEGO® team 

What’s in it for you? Here are some of what to expect: 

• Family Care Leave – We offer enhanced paid leave options for those important times. 

• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind. 

• Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based 

• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount. 

• Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme. 

• Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you. 

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to build a diverse, dynamic, and inclusive culture of play where everyone feels safe, valued, and they belong. 

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g., race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. 

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. 

Thank you for sharing our global commitment to Children’s Rights. 

Build your career brick by brick at the LEGO Group.