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FAQ | LEGO City
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LEGO® CITY FREQUENTLY ASKED QUESTIONS

LEGO® City is a big place, full of characters, vehicles, and locations! Whether you’ve visited LEGO City before or this is your first time you may have some questions. Here we’ve collected the most frequently asked questions for your convenience. If you can’t find the question or answer you’re looking for, please reach out to Customer Service. Our friendly staff is ready to help!

LEGO® City Train Remote Control Video

LEGO® City Powered-Up App Remote Control Tutorial

How do LEGO® City Trains work?

What can you do with your LEGO® City Trains? How do you check batteries or add lights? Find answers to frequently asked questions about old and new LEGO® City Trains, with step-by-step troubleshooting guides and tips for your toy trains, tracks, and Powered Up motors. Pick a question to unfold the answer.