Response from LEGO SHOP
4 November 2019
Emily, Customer ServiceThanks for your review! We're glad you had fun with the set. As for your T. rex - it's a good idea to double-check your build. You'll have the best results when all the pieces are pressed tightly together. Also try positioning the first neck joint (closest to the body) first. That one's got the most friction, and will have the most impact on the head's positioning.