A. If your Batmobile is not working, you can follow this step-by-step troubleshooting guide:
A. Once the Hub and LEGO® Powered Up app have been connected, they will remember each other the next time you turn them on together. If you want to reset the connections, you can make them forget about other devices. Just make sure your device is turned off, then press and hold the green button until the light turns purple.
A. If you go to page 72 of your building instructions, you can find a section with infographics that can help you see how to put batteries in the LEGO® Powered Up Hub. Or you can follow this step-by-step guide:
The Hub works best with AAA batteries that provide 1.5 volts each. This is because your Batmobile motor requires almost 9 volts (6 x 1.5 volts) to work properly. Rechargeable AAA batteries usually only provide 1.2 volts each – that only gives you a total of 7.2 volts, which is not enough power to run your Batmobile.
Some brands have slightly different designs and will work better than others. Batteries with a slightly larger positive output (the end of the battery with the + sign) often work better with the connectors of our Powered Up components. So, if your components are not lighting up, you may want to try a different brand with a bigger positive output than the one you’re using. As a rule of thumb, it’s not a good idea to mix brands or old and new batteries.
A. Unfortunately, no. The change of technology between Power Functions (infra-red signal) and Powered Up (Bluetooth connection), combined with a change of the wire connectors, means the two systems are not compatible.
A. If the batteries in your LEGO® Powered Up Hub are running low, the lights will flash orange. Until they do, you’re good to go!
A. Visit LEGO.com/devicecheck to check if the app is compatible with your smart device.
A. Press the green buttons on the Hub and the remote control at the same time. The lights on both components should then change from flashing white to the same color. This means they are connected.
A. The remote control and app share the same basic functions of making your LEGO® App-Controlled Batmobile move and stop. The remote control is most similar to the app’s blue interface, as both use + and - controls. However, the app offers additional features, such as sounds and speedometers, as well as six pre-programmed functions.
A. Yes, a coding experience will be released in the LEGO® Powered Up app in late 2018. The update will be announced in the app itself and at LEGO.com/batmobile.
A. Look in the settings of your device (smartphone or tablet) for the Bluetooth logo to see the status. If you suspect the Bluetooth on your device is not working properly, you can ask to have it checked where you bought your device.
A. Yes! The LEGO® Powered Up Hub in your Batmobile can be connected to a Powered Up remote control easily and quickly. On the remote, you will see two sets of controls that are labeled A and B. Twist the dial on one set so that it is the opposite way around to the other, for example A has the + sign at the top while B has the – sign at the top. If both sets of controls have the same sign at the top, your Batmobile will spin and not move forward or backward.
A. The remote control works a lot like how you would use your smart device (mobile phone or tablet for example) to control any other electronic device via Bluetooth technology. If you connect the remote control to the LEGO® Powered Up Hub in your LEGO App-Controlled Batmobile, you can make your vehicle move or come to a stop.
A. When connected to the app, the Hub indicator light will be light blue in color. In the app, there are multiple ways: In the Activities, you will see this symbol in the upper left-hand side of the screen. This indicates that the app is connected to a hub.
If you press on that icon, it will open the Connection Center, where you can see all the available hubs. Images with a gray background are available, images with a white background with a line through the device are not available.
a. The red interface lets you drive at different speeds, and has two sliders. Slide them up and down at the same time to move your Batmobile forward or backward. Release the sliders to make it stop. The sliders automatically snap back to the middle when released.
b. The blue interface lets you drive at one, top speed, and has two sets of + and – buttons. Press and hold either both + or both – buttons at the same time to move your Batmobile forward or backward. Release the buttons to make it stop.
A. The Hub has two ports, A and B, which allow you to plug in and control two motors, or a motor and lights, for example.
A. Yes. It is possible to make your Batmobile move by hand, but you will feel resistance because the wheels are motorized rather than mechanical. You’ll get the best possible play experience by using the app.
A. The Bluetooth signal distance is usually around 10 meters/33 feet in an open area, but it can vary, depending on a few things: Low batteries in a LEGO® Powered Up remote control (if using one), and obstacles (concrete walls, for example) may decrease the signal distance. Try to remove obstacles, or find another place to play with your Batmobile, if it seems like the distance is shorter than expected.