Junior IT Supporter
Do you want to join an industry leader?This is an opportunity to play a key role in the IT support processes of a word-wide known multinational toy manufacturing company. Are you interested in?
The tasks we are counting on you:• Handling incoming chat sessions
• Solving IT incidents
• Answering IT related questions, guiding users to forms and documents
• Have an overview of the company’s IT infrastructure and processes (trainings will be provided)
• Strive for excellent user satisfaction
Do you have what it takes?• Solid IT skills
• Experience in chat support is an advantage
• Fluent English knowledge is a must
• Strong hardware and software troubleshooting skills
• Knowledge of any of the following systems is an advantage: SAP, Active Directory, Microsoft Exchange, Citrix virtualization, Sharepoint, Office 365
• Ability to multitask, up to 3-5 chat sessions simultaneously
• Work under pressure at peaks
• Flexibility in taking different shifts (24/5)
Family ownership, global visionNyíregyháza is home to one of five LEGO factories in the world. LEGO Manufacturing Kft., employer of 2500 people, significantly contributes to the more than 8-decade-long success story of LEGO – it is here that all the DUPLO toys in the world are produced, among others. The family-owned toy company committed itself to large-scale developments, and as a result, in the spring of 2014 it handed over its brand-new factory in Nyíregyháza – a facility that is not only huge and ultra-modern, but also exceptionally environmentally-friendly.
Join the global family of the LEGO® GroupInteresting tasks, professional work conditions, great carrier opportunities and competitive benefits are waiting for you. If you feel like you had what it takes to fill this position, and you share our commitment to the force of creativity, teamwork and quality, then click on the APPLY NOW button!