FAQ

1. What is the LEGO® VIP Programme?

2. Joining the LEGO® VIP Programme

3. Issues with LEGO® VIP registration

4. What to do if you’ve signed up but can’t see your VIP info

5. Earning and redeeming LEGO® VIP points

6. When will points for purchases be added to your account

7. Transferring points, discounts or promo codes to someone else

8. VIP points will expire if your account is inactive for 18 months. We’ll email you three months before that happens though.

9. Where to add VIP codes, promo codes and discount codes at checkout

10. How to get discount or promo codes

11. How to redeem a VIP code