Response from LEGO SHOP
25 July 2019
Callie, Customer ServiceThanks so much for your review! I'm sorry you experienced some frustration with your set. If you find things aren't as sturdy as they should be, the best thing to do is double check your build. You'll want to make sure you hear a noticeable "click" and use a bit more pressure to attach the trees. If little rebuilding can't set things right side up, you can get in touch with our LEGO® experts at LEGO.com/Service. We'll get your build right side up — no Kragle required.